Terms of service

TERMS AND CONDITIONS

  • Done Interior wants you to be always satisfied with your purchase. Items will be accepted for exchange, if returned within 14 days from the date of the purchase, as long as the items are:
  • Returned with their original packaging
  • Not used by any means
  • Accompanied by the original receipt/invoice

 

  • Assembled items, whether collected by the customer or delivery by Done Interior, will not be accepted for exchange or return except for manufacturing defects. Don’t Interior reserves the right to determine these defects and will repair or replace any defective item at their discretion.

 

  • Exchange or return of manufactured items or special orders shall not be permitted after the invoice is processed unless it is not in conformity with the agreed specifications mentioned in the original invoice after receiving.

 

  • Ready made purchased products must be collected or delivered within 30 days from date of invoice. As for manufactured goods or special orders, the customer must receive them after the completion of the manufacture or the date of delivery. Done Interior reserves the right to sell the items, if storage exceeds 30 days.

 

  • In case of payment by Knet or credit card, the refund will be made by the bank within 14 business days from the date of purchase and after deduction of the payment commission.

 

  • 20 KD will be added to the customer’s bill for delivery to far areas if the purchase value is less than 500 KD.